One of the greatest benefits (in my humble opinion) of Office 365 is having all your data in the cloud unlocks new capabilities. Easier sharing and data insights are a couple of examples. One of the early features that took advantage of this centralized information storage is called ‘Delve’. ‘Delve’ – the application let you know what others were working on (documents) and feeds. Delve also provided some analytics, Delve Analytics, and the feature has evolved over time and is now ‘MyAnalytics’.
On a weekly basis I get an email with highlights of my week (real example shown below) and it also is surfaced in my Outlook client. At first, my reaction was like a lot of my customers – turn this off. However, as the feature has matured and I spent some time reviewing it and understanding its value, I completely changed my mind.
“If it can be measured, it can be fixed”
-Lots of people
While there is a lot of data here are the top two things that jumped out at me. First, is rethinking how I do things. One challenge is understanding and drawing conclusions from the raw data.
Working during meetings probably means I’m not really paying attention to the meeting. I’m guilty on more than one occasion not paying attention, someone calls on me, and I have to ask them repeat their question. Maybe I’m not really required to be in the meeting and use this as an oppourtunity rethink which meetings I actually accept.
A second example, which probably hits home for many of you, is email overload. I do a lot of email. This graphic is one snip from my data. There is a great new feature that breaks this down by people, but to protect the innocent I won’t show it here.
This may look like a familiar pattern to some of you. Once the family goes to bed, work can begin. The system also give you some strategies for changing your behavior:
To minimize work interruptions, try checking your inbox once an hour. If that works well, try upping your time to once every two hours. Discover how much focus you can get back.
Some may worry, as I did when I first saw this feature, that this data could be used against you. The good news is you are in complete control over your information. The weekly email message includes this blurb:
|It’s private, personal, and uniquely yours|
|This data is for you and only you can see it. Taken from ordinary, everyday work activities in email and calendar, MyAnalytics puts your data into the context of your work life and helps you set goals and track your progress.|
In fact, there is a sharing capability if you choose to celebrate hitting your goals with others, like your manager or co-workers. You can also opt-out at the individual level as well. This article Microsoft MyAnalytics personal dashboard has additional detail on the calculations and privacy.
Customers should reconsider if they plan on disabling this feature. If you could give end-users a tool to create better work habits, maybe find work-life balance, isn’t that a good thing?