One of the great things about Office 365 is that you can get great telemetry data to understand the actual consumption of your tenant. The Office 365 admin portal has built-in usage reports that give some quick hight level stats (e.g. emails send/received, OneDrive for Business storage consumed, the number of Office activation, etc.). But what if you want to slice the data differently, like by department or other properties? The Office 365 Adoption pack, currently in preview, is a Power BI solution that is customizable to your organization’s specific needs.
Office 365 Adoption Pack Installation
The overall steps are detailed in this post. I’ll walk through a summary of the steps here. First, you must enable the usage reports to work with Power BI. To do this, open the Admin portal (portal.office.com) and open the Admin center. Under Reports, Usage, you will see a section for enabling the content pack. This is shown below on the bottom right pane.
Once you click the ‘Get started’ button – it will take a while (between 2 and 48 hours) before you can move on. Eventually you will see that your data is ready and your tenant ID (needed for a later step).
At this point the reports will not have anonymized data. If this is required, in the Admin Center, on the left nav menu open Settings > Services & add-ins. Find Reports and you will be able to toggle on anonymous identifies instead of names on all reports. This applies to all usage reports, not just the Adoption pack.
Now that you have the infrastructure configured, you need to set up the Power BI dashboard.
Configuring the Office 365 Adoption Content Pack
There are several ways to install the content pack, but I’m going to highlight one deployment option here. In this scenario, I will create an app workspace and configure the content pack there. The benefit with this model is it makes the deployment independent of a specific user account. I could have deployed the content pack into my workspace, and share it as needed. But, what would happen if I leave the company or change job roles – this would break sharing for everyone. Note, for each of these deployment scenarios you will need to check and ensure everyone is properly licensed. At this time of writing this, all internal users need a Power BI pro or greater license.
Open up Power BI in the app selector or from the Usage report page. Under workspaces, there is a button to create a new workspace. Behind the scenes this creates an Office 365 group. There are several options for configuration, such as allowing members to have edit rights. Open the workspace and under Microsoft AppSource, click ‘get’ under services.
Search for the Office 365 Adoption Preview – click ‘get it now’
There can only be one deployment of the content pack for the organization. You will then need to input the tenant ID (from the earlier step). It will then have you authenticate and start to import the data. Once loaded you can interact with the usage data and drill down to see the nitty-gritty details. Other members can view and interact with the data as well.
That should get you running with the out of box dashboards and report. In another post I may show some neat things you can do to extend the capabilities. In the mean time, for more information on how to customize the solution, check out this web page.